When my business partners and I decided that we wanted to venture into entrepreneurship by starting our own e-commerce business, we knew that there would be so much to learn. We had chosen an industry that we did not have any experience in but a great deal of interest.
It seemed a little overwhelming at times but then I would reflect on every position I had ever held. I thought about what made me successful in those positions and realized that my success had always come from reaching out to the experts in the industry I was working in at the time. If I had a problem or did not know how to do something, as long as I knew how to get the answer, I was okay. I also determined which responsibilities I loved and excelled at and became an expert in those areas. In the areas where I didn’t have an interest, I developed relationships and sought resources to provide me with the skill set I needed to succeed.
Another strategy I learned from numerous mentors was to document and share my knowledge. Following their advice, I became the go-to person in all of my positions. This made me more valuable to my employers and helped me to excel in my career. From the age of 15 at my first job until I started my own business, I never had to look for a job; I was recruited for every position I held.
Breaking New Ground
When my business partners and I made the decision to go into a new business area, the question became, “How do we start a business with no apparent experience?” I soon realized that between the three of us we had generated over $20 million during the last 10 years for other companies. Combined, we had backgrounds in business development, marketing, public relations, customer relationship management and finance. We had more than desire and focus; we had sound experience and knowledge in key business areas. And just as important, we knew that we could learn or find someone who had knowledge and experience in areas we were not familiar with.
My first visit to the bookstore got us started on our business plan. The Internet gave us statistics to analyze the industry. Our stop to the Small Business Development Center enlightened us with the funding obstacles we would face and gave us access to resources we never would have thought of seeking.
Next, we stumbled upon a website called StartUp Nation that takes a completely new outlook on starting a business. First you develop your life plan and then analyze the life you want before even considering writing a business plan. The website has a blog, forum and newsletter area – all of which offer a wealth of information.
We then took a trip to our local county’s Economic Resource Center, which provided us with even more information on preparing a business plan. At this point, the cost for all our outside informational resources was zero dollars.
Another great online resource was http://www.gobignetwork.com/. This website allowed us to connect with vendors through a program called Vendor Seek. This is what we used to find our web developer. We spoke to more than 10 web developers and focused our attention on those specializing in e-commerce. We found a company that has been developing e-commerce-based websites for more than 10 years and offers numerous features necessary to running a virtually seamless and efficient website. In addition to providing a great website, they act as a resource center for setting up our site and structuring our discounts and coupons.
Lining Up Your Team of Experts
When we set out to create jewelry, we were introduced to a designer, Jessica Fields. Jessica has been in the fashion industry for several years – her own high-end line of jewelry is sold in boutiques around the country. Her expertise in the industry and access to manufacturers, packaging companies and design resources has not only set our company apart from others, but has also saved us the time and energy needed to pursue these options on our own.
Other experts and vendors that we used to fill in the gaps in our own business skills included credit card processors and others who were familiar with online businesses. We decided on First Data as our processor and used Authorize.net as the gateway. Both companies have proven to be knowledgeable and efficient in handling the issues we face as an e-commerce business.
Starting a new venture is both exciting and stressful. Just remember that you do not have to be an expert in every area. You simply need to know where to find experts in areas where you lack expertise and how to utilize their knowledge base to build your business. Follow these tips and you will be well on your way to running a successful company:
The Cambridge Who’s Who Contributing Author Program is where Cambridge Who’s Who experts share their valuable knowledge on a wide range of subjects.
If you are interested in sharing your expertise and enhancing your online exposure just as Cambridge Who’s Who Author Cheryl Nordyke has done, visit the Cambridge Who’s Who Contributing Author Program page to learn more about this exclusive benefit. Do not miss out on this extraordinary opportunity to establish yourself as an important resource in your industry and profession.
For more information on our member executives and professionals, go to www.CambridgeWhosWho.com.
Cambridge Who’s Who would like to recognize the overwhelming response from members to the announcement of its first teleseminar, “Million Dollar Networking Strategies for the 21st Century.” It was truly a testament to the drive, determination and level of dedication to personal and professional development that the members of Cambridge Who’s Who share.
The call featured Mike Litman, multi-millionaire and best-selling author of Conversations with Millionaires, as guest expert. Mr. Litman has helped hundreds of thousands of people improve their lives and grow their businesses. Cambridge Who’s Who invited him to speak so that members could benefit from his strategies for success and learn how to develop their personal brand, achieve business growth and expand their professional network.
If you participated in the call, Cambridge Who’s Who hopes you enjoyed it and learned from it. (Thank you to all who responded with their feedback thus far.) If you were not able to dial-in, here is a summary of what Mike Litman had to say to members about networking in the 21st century.
Tip #1: Be Proactive and Make Yourself Visible
When you want to succeed, there are habits and characteristics that you must have in order for you to excel, for you to profit and for you to change lives. You need to learn how to build your business, yourself and your career. Especially in this day and age when the Internet plays a large role in society; if you are not a strong networker, if people cannot find you, if your exposure and visibility are not there, if your credibility is not there, then you do not exist in today’s economy. You must learn to become a successful networker to survive and to further yourself. All successful networkers are proactive. They do not just wait for opportunities and connections to come to them, but they go out and look for them.
Tip #2: Find Your Asset of Value
To successfully network with others you need to find what makes you a valuable resource. The key to big success is becoming valuable to others. Once you know what you can offer to others, your goal is to go the extra mile for your peers and customers by offering them your asset of value. What is your asset of value? Your asset of value is a platform that you have, control or possess that you can share with somebody else and by them leveraging it, you give them exposure and credibility.
Tip #3: Become a Great Problem Solver
Identify yourself as a problem solver. The people who are the most successful and climb the ladder the highest are simply great problem solvers. Everything was created to solve a problem. What problem do you solve?
Mid-way through the call, Mr. Litman opened the phone lines to all members listening in to the teleseminar. Those who entered the queue had great comments and questions for him. Here is some of the discussion that took place between Cambridge Who’s Who members and Mike Litman.
Cambridge Who’s Who member, Nicole from Connecticut, works in the aerospace business as a lean expert. “I have been very successful most of my career, but I am at the point where I am ready to go to the next level,” says Nicole. However, Nicole has been told by the higher executives and the VP of Human Resources that she gives too much away and needs to focus more on herself. Nicole thinks that she has learned a great deal from sharing with her peers. Even though in her industry the focus is on the individual, she knows in the long run that being an integral part of the team is more important. How can she further her career? What should she do?
Cambridge Who’s Who member, Mary Lou from Phoenix, has experience in selling kitchen cabinets and countertops. The business specializes in kitchen remodeling but due to the housing market, business has not been so good. She asks Litman, “What suggestions do you have to get exposure?” and states “You have to have a customer to go the extra mile for people.”
Cambridge Who’s Who member, Dante from Phoenix, had his own advice:
Cambridge Who’s Who member, Gloria from Miami, feels overwhelmed at her job and wants to know, “What do you do when you’re doing such a good job but you end up with over a 60-hour work week?”
Cambridge Who’s Who thanks all of the members who participated in the first teleseminar. We look forward to having future teleseminars on other topics including becoming an expert in your field, increasing your online visibility, winning and retaining new clients, marketing your products and services and building your personal and corporate brands. For more information about the 2008 Teleseminar Series or to find out how you can serve as a guest expert, please email networking@cambridgewhoswho.com.
Make the move from entrepreneur to expert by sharing your knowledge with others.
By Cambridge Who’s Who Contributing Author and Member, Chi Chi Okezie
As an entrepreneur, your level of industry knowledge and experience can be a prime factor in determining your business success. Your potential clients, vendors and business partners should believe in your abilities as well as the products and services that your company offers. Developing your personal brand can greatly affect how people perceive you and influence their willingness to do business with you. Here are several ways in which you can define yourself as an expert in your field and position yourself and your company for success.
#1: Join an online networking group.
Globalization is becoming increasingly important in almost every industry. Get involved with an online networking group in order to create and expand awareness of your company, products and services. Building an international client base and developing relationships with professionals in other industries and geographical locations will enhance your credibility. It will also improve the appearance of your company or organization as it relates to cultural awareness and diversity.
#2: Write about what you do best.
Whether they will be published in a book, journal, newsletter, e-magazine, website or blog, write and submit articles on your industry or profession as it relates to your skill set and business knowledge. Keep your colleagues, customers and potential clients informed by updating them on recent industry trends and challenges. Offer solutions to problems that they or their companies may face. Help them to make decisions that will improve their business processes and practices.
#3: Teach an online class or teleseminar.
Teaching classes increases your visibility, credibility and professionalism. In particular, offering classes online allows you to reach a wider range of students (and potential clients) and can give you an edge over your competition. If you are more comfortable on the telephone, set up a teleseminar using a conference call service. Once you have selected your preferred method of communication, hold training sessions on your products and services. Lead professional or business development seminars to help others realize success in their endeavors. And offer additional coaching or one-on-one sessions for those who would like to learn more from you. The more value that you offer, the more people who will attend your classes and recommend you to others. Teaching will also strengthen your knowledge and experience in your field, thereby elevating your expert status.
#4: Do interviews with the media.
You can gain exposure and awareness from being interviewed by the media. There are several channels that entrepreneurs can use to soar in their professional and social endeavors. Online magazines, radio, press releases, blogs and newsletter interviews are excellent ways to build your image as an expert in your field. You can include transcripts of your interviews in your corporate media kit. This will build your credibility among your clients, colleagues and business counterparts.
Chi Chi Okezie joined Cambridge Who’s Who in June 2007. Using the resources and networking tools available to her via Cambridge Who’s Who membership, Chi Chi was able to receive additional exposure for her company on www.cambridgewhoswho.com, including a feature in the Cambridge Business (CamBizTM) Directory, Announcements, Who’s Who in the News and Cambridge Events sections. For more information on Chi Chi Okezie and SIMPLEnetworking, LLC, please view her contributing author profile.
Follow these tips to become a successful networker and business professional.
By Contributing Author and Cambridge Who’s Who Member Jo DeMarco
Whether you are part of an organization, have your own business or are contemplating starting one, do not discount the value of networking. Sharing effective business strategies and addressing the roller coaster ride that the economy today keeps us on is vital to your success as a business professional. Here are some fundamentals that have proven essential to me and have contributed to both my personal and professional growth and development.
Know thyself – Create a realistic picture of your strengths and weaknesses. Focusing on your areas of improvement will help you to identify when somebody else is dealing with the same issues. You would be surprised to hear how many people admit to having issues with time management, turning good ideas into reality, working with a team, etc. Having a realistic picture of yourself will allow you to network more effectively, as you will know what you need to learn from others and what advice you can offer someone else.
Know what your ambitions are – Where are you now in your professional life and where do you want to go? What are you striving for? Having the answers to these questions will help you to realize which types of networking environments best suit your needs. For example, if you are currently looking to open your own business, you should search for small business owner groups and workshops through local newspapers, libraries or via the internet. If you are employed by an organization that you would like to progress in, speak to your Human Resources Director and inquire about cross training, management courses, after hours groups, off site conferences, etc. Knowing where you want to go is the first crucial step to getting there.
Listen as well as you speak – We all want to be heard. We also want to find out useful information that will set us on the road to the success that we seek. When you have the opportunity to network, it is often more important for you to ask questions and listen well rather than talking a lot about yourself and stating what your goals and ambitions are. Also, do not be afraid to apply what you have learned from others; obviously it worked for someone else, why not for you too?
Be courteous – Once you have had great conversation and exchanged business cards with another professional, make it a priority to reach out to him/her again. If you have received advice from this person or found that your conversation led to improvement in any way in your personal or professional life, be sure to communicate that to them in your follow up email or phone call. Knowing that they have helped someone will inspire them to keep doing so. It will also keep the door open for future exchanges or references.
Be engaging – Never think that you know it all or do not have room to grow. You can learn something from just about everyone, so keep your eyes and ears open and embrace the people who you meet. You might be surprised to find out what you can learn from the most unusual people and in the most random places. Take the initiative to introduce yourself and spark conversation. Make your dialogue as engaging as possible by asking challenging questions and sharing your own experiences and expertise.
Following these strategies will help you to place yourself in more fruitful networking environments and make the most of them while you are there. Also, taking yourself and your goals into consideration before networking with other professionals will prompt you to ask better questions and listen more attentively to the answers you obtain. Networking starts and ends with you; it is filling in the middle that is the tricky part. Hopefully these tips will help you to fill in the gap and become a successful networker and business professional.
For more information on Jo DeMarco and Contessa Knows please veiw her contributing author profile.
Jo DeMarco is the president and chief executive officer of Contessa Knows; an online department store for men and women. The store features premium organic skincare products, apparel, jewelry, greeting cards, home accents and more for a sophisticated lifestyle. On the company website, http://www.contessaknows.com/ she showcases her insights, reflections and creative writing through her books, greeting cards, note cards and stationary as well as Contessa’s blog page which is not to be missed.
Jo has had several years of experience writing fiction. She has written novels, screenplays and whimsical books that focus on strong women, their roles and their experiences. She has a love for vintage romantic melodramas that, coupled with her passion and talent for writing, provides a platform for her to communicate tales of love, romance and good triumphing over evil. She is also the author of a children’s storybook, “One Little Christmas Tree.”
Her success is due to her strong faith, determination and desire to reach her goals. She views mistakes as an integral part of the learning process and necessary for personal growth and development. Jo studied at the Notre Dame School for Girls in Chicago, Illinois and total quality management under Dr. Donald Rice at Texas A&M University in 1994. She has also completed courses at the American Institute of Banking, American Management Association and Screenwriters Institute of Los Angeles. She is a member of the Writer’s Guild of America West and is the founder and creator of the Louis J. DeMarco Educational Foundation.
Articles by Jo DeMarco