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The Art of Establishing Your Personal Business Brand
December 15th, 2008
By Cambridge Who’s Who Member and Contributing Author Lisa Parker
Each of us sports our own, unique personal brand. The many things that separate and identify us as individuals become known as our personal brand. All of the principle components of our personal brand, including our first impressions, demeanor, accomplishments and the value we place on interactions with others, determine the level of success we experience in both our personal and professional lives.
As we establish business and working relationships, we must incorporate those same principles in the strategy we use to develop our personal business brand. As an entrepreneur, I would like to share with you four basic steps I took to incorporate personal branding into my business.
Service and Reputation – The first step toward developing a personal brand within a business context is to decide what your mission is and determine the type of service or product you intend to provide to your clients or customers. Always deliver the service or product as promised and in the utmost professional manner. The expectation of, or perceived, service is the reason your customers will choose your services over other competitors’. Once you identify the needs of a potential client base, market your business based on the provision of those needs. By visualizing the result of your efforts, you will be able to outline a plan of action to reach your goals.
In promoting my business, I researched other service providers in my industry and chose to provide my clients with a level of service that I found missing in a sampling of my competition: one-on-one customer service. The availability of this simple, consumer expectation is severely lacking in today’s market. A client can hardly expect satisfaction while seeking services when access to a concerned service provider is practically impossible. As my business continues to grow, I note that most of the comments from satisfied customers focus on their appreciation for being able to contact an individual service provider.
Marketing Strategy – The second step in promoting your personal business brand is obtaining visibility. With the unlimited resources and marketing avenues available today, you do not have to spend a great deal of money (if any) to establish yourself or your business. You may consider my techniques “shameless self-promotion”; however I consider the results monetarily rewarding. In addition to a variety of local advertising assets, such as newspapers, magazines and the Chamber of Commerce, there are plenty of online resources just waiting for you to tap into the benefits they provide. One little known option is using popular, free blog sites such as Word Press to help you get your information out onto the Web in minutes. I spent a short amount of time researching some of the opportunities available in regards to free advertising, and you can view the results of my efforts first hand by taking time to Google my business name in a variety of ways (e.g. Parker cprw, Parkercprw, Lisa Parker cprw).
Networking – The third step in laying a successful foundation for your personal business brand involves never underestimating the power of networking. In addition to the efforts you employ through advertising and marketing methods, remember that opportunities for networking happen on a daily basis. Large amounts of my clients have sought out my services after seeing my business’ name or speaking with other satisfied customers.
Aside from the many organizations that enlist members in the development of professional relationships with others in their career field, there are also plenty of opportunities to network in your local community. As a business owner, you can provide free workshops, schedule product demonstrations, distribute opportunities for entry into free drawings to local businesses and participate in a number of other activities to support the growth of your business. If your organization supports local events, be sure to wear a professional identification badge that mentions your business or service. The key to effective networking is to be diverse in your connections, and by this, I mean that you should not limit yourself to a particular industry, profession or region.
Association – The ultimate goal is to have your business name associated not only with the service or product you provide, but with your own personal name as well. Most of us already have a business name before we begin to research and understand the importance of branding. Do not wait any longer to begin marketing your name side-by-side with that of your business. Consider “Trump Plaza”, “Trump Towers”, “Trump University” and “Trump Financial”. Do you know whom I am referring to?
Personal business branding is the art of following the “Golden Rule” in the provision of services to and interaction with clients and customers. By learning how to manage others’ perceptions of you and your business, you will naturally establish a unique value that sets you apart from competitors in your career field.
How Your Personal Brand Makes an Impact
November 14th, 2008Understanding the Importance of Performance, Image and Exposure
By Cambridge Who’s Who Member and Contributing Author Philip B. Righter
Impact…you know it when you see it. 
In its mathematical form:
You can increase your confidence, competence and credibility by doing the following:
- Consistently deliver exceptional results – Everything starts and ends with the ability to produce exceptional results on a consistent basis.
- Connect the dots – Be a clear thinker who connects the strategic picture to tactical objectives with accountability. Clear thinking is one of the main traits of a growth leader.
- Demonstrate intimate knowledge and expertise – This is where many people can gain their confidence, as expertise is also a growth leader trait. Each of us should develop functional depth on a subject related to our position. You gain this knowledge through varied experiences and a compilation of skills. It is important to realize that you shouldn’t act like you know something when you really don’t. It’s OK to say, “I don’t know” if you commit to finding the answer.
- Exude confidence, not arrogance – Be confident yet humble. Don’t act like you have all the answers and know everything. And do not be prideful, arrogant or boastful. Leaders with impact are open to feedback and opposing points of view.
- Maintain composure – We all have crises and emergencies. Leaders with impact are calm and collected as they manage the issues. In other words, they understand the magnitude of the issue, put emotions into perspective, create an action plan and communicate the issue and plan to stakeholders.
- Present information clearly and concisely – Here there are two equally important concepts: preparing the pitch and delivering the pitch. You must construct your presentation so the message, call for action and next steps are clear and flow well throughout the pitch. This includes the use of charts, colors and graphics. Once you have created the presentation, you must deliver it with the appropriate use of gestures, voice inflection, audience interaction and eye contact.
- Interact and communicate at all levels – Leaders with impact can interact and communicate with exempt, non-exempt and hourly employees. It shouldn’t matter what the person’s title or job responsibilities are. Leaders with impact display respect and consideration to all. This is consistent with the inclusive growth leader trait.
Note that we can use the phrases “Executive Presence” and “making an impact” interchangeably. Making an impact means understanding that our economy is a meritocracy. The United States is a place where performance and execution count the most. Your drive, determination and commitment to succeed are part of the image you project.
The PIE model (based on “Empowering Yourself – The Organization Game Revealed” by Harvey Coleman) is a framework for success that lays the foundation for personal and professional growth. It comprises performance, image and exposure:
- Performance: This is your entry ticket and reputation-builder. It begins your legacy – the common denominator in the promotion process. It also confirms your ability to take on more responsibility, helping you to stay above the bar as it is continuously raised.
- Image: It is the message that you send before you speak, whether intentional or not. It includes attire, confidence and demeanor, and develops early in your career. Every interaction counts, so make sure that all are positive.
- Exposure: This lets others know of your performance and makes you visible to those who can influence your career. It can be enhanced by a strong network of mentors, bosses and champions. Exposure is a double-edged sword; if you perform well and obtain exposure, you can score a home-run. If you perform poorly and obtain exposure, you can strike out.
When Branding is All about Appeal
September 8th, 2008Catchy jingles, fancy packaging and captivating slogans give brands their appeal.
When I was a young child, I enjoyed listening to catchy product jingles. Sometimes I would jerk myself awake just so that I could hum along. When I went to the supermarket, I’d zero in on one of the brands I was familiar with and insist on only having that one. With the product clutched in my hands like a prize, I felt like I’d been visited by Santa Claus on Christmas morning.More than three decades later, the melodies of popular jingles still chime inside my head, and I find myself reaching eagerly for the products associated with them while shopping. But it’s not just about the jingle; it’s about the brands that the jingles promote and the perception that the featured products are really the best of the lot. Such is the power of branding: it fosters an automatic acceptance of a product or service that, by the consumer’s deduction, surpasses all others.
Define Your Image with Your Personal Brand
August 26th, 2008Learn how to stand out and eliminate your competition.
So, you’ve heard of branding and you know that defining a brand is essential for a company’s survival and for it to consistently produce new and successful products. Many notable brands have become household names such as Band-Aid, Xerox and Kleenex. However, what about personal branding? What is a personal brand, how do you create it and why is it important for you to have? In the simplest terms, your personal brand is you. It displays your personality and conveys what you stand for. In turn, it helps you to distinguish yourself from others and eliminate your competition.
Your personal brand is what others think about you. When you brand yourself properly, you determine how other people perceive you instead of the other way around. Your brand defines the image that your target audience associates with you and reveals what you have to offer. It is used to determine your total perceived value and how you measure up to your competitors.
Defining your personal brand can also help you to gain strategic positioning within your industry. In the August 2008 edition of Who’s News, we discussed a few of the steps you should take to become an expert in your field. Developing a strong personal brand is another way that you can establish yourself as a knowledgeable resource among your peers. Highlight the elements that make you unique from your competition and people will pay special attention to you. Your personal brand will assist you in building your reputation and attaining expert status.
There are several components that make up your personal brand. The first is your personal appearance. The way you dress, your etiquette and your overall attitude toward others all contribute to your personal brand. The last thing you want a potential client to think, when meeting you for the first time, is that you do not match the brand you have worked so hard to develop and portray. The next component is your personality. When others think of you, what comes immediately to their mind? What words do they use to describe you: knowledgeable, confident, dependable and dynamic? Is that who you are and the image you are trying to portray? The third factor is your core competency or your primary areas of expertise. You may be proficient in several areas but what are your strongest points? Some people are dynamic public speakers while others are talented writers. Some people are better at training versus managing. What are your strengths? The last major component is your uniqueness. Defining what sets you apart from your competition is essential to building your personal brand. Without doing this, others will not be able to differentiate you from your competition and you run the risk of letting your competition define you.
Once you have established your personal brand, begin sharing it with others immediately. A great measure of whether or not you are successfully promoting your brand is by typing your name into a major search engine such as Google or Yahoo. Do you retrieve positive, informative and consistent information about yourself? While branding is not all about your presence on the Internet, increasing your online visibility is an easy and cost effective way to share important information about yourself with colleagues, clients, recruiters, etc. Here are some tools that will help you to build your brand online:
VisualCV.com: This website lets you create an online CV and display it as a webpage, providing others with easy access to your portfolio. It also gives you the ability to upload pictures and videos of your work. Best of all, it is free to use! If you are a Cambridge Who’s Who member who does not have a website to link to from your Cambridge Who’s Who profile, you can always link to your VisualCV instead.- Personal Blog: Cambridge Who’s Who utilizes several blogging sites in order to provide useful information and resources to Cambridge Who’s Who members. Cambridge Who’s Who Charities is hosted on WordPress.com and the Cambridge Who’s Who Resource Center, Learning Center and News blog are all hosted on Blogger.com. We even have our own Wiki on Wetpaint.com called Cambridge Who’s Who Notables. These sites provide our members with information about who we are, what our major products and services are and how we can assist them in develop their professional network and personal brand – all of which is part of our corporate brand. When you launch your own blog, write about the areas in which you hold the most knowledge and experience. Provide valuable information, and you will become a resource for others in your industry. You can also share your thoughts and expertise by commenting on other people’s blogs. Include a link back to your own blog when you leave a message!
- Website: Creating a simple, professional website can also aid in the development of your brand. Your personal website should showcase your expertise, your skill set and your unique value that separates you from others in your line of work. You can also include your VisualCV as an integral part of the site. Be sure to share your website when you are seeking a new career opportunity, applying for an advanced degree program, requesting client referrals or are being considered for a special honor or award.
- Cambridge Who’s Who Multi-Media Promotions Program: How do you maintain your personal brand so that it is remembered? The Multi-Media Program increases your visibility on major search engines through the distribution of one or more press releases about your endeavors. Your press release can also be used to announce something noteworthy such as a special event, achievement or promotion. Learn more about the Multi-Media Promotions Program at the Learning Center.
When using these tools keep in mind how you want to be perceived. Make sure that you develop an image and marketing materials that bring that message across and reinforce it. Highlight what distinguishes you from others. You want your brand to be recognizable and easy to remember. Most of all you must be consistent! Your resume, your blog, your website and all of your other promotional materials (including business cards, stationery, flyers, newsletters, etc.) must all convey the same message.
Your personal brand will help you to survive in your industry and stand out from the crowd. Remember to be receptive to feedback; it will let you know if the brand you are portraying is coming across properly or if you need to make any adjustments. Want to find an easy way to get started on developing your personal brand? Check out the Cambridge Who’s Who Contributing Author Program and see how other members are building their brands.
